The Manager, US Consumer Services Specialized Risk Management will:
Support subject matter expects in sharing of knowledge/guidance and participate in conversations with BU on associated topics
Assist in ensuring all activities & guidance provided to BU are in alignment with standards set by centralized specialist risk-stripe teams
Facilitate activities to comply with enterprise policies and programs pertaining to specific risk types (e.g., AEMP10 Third-Party Management policy)
Assist more senior team members in supporting with design/ enhancement of BU procedures /standards by providing topic-specific insight
Support integration of decentralized risk types into broader Operational Risk Management (ORM) policies and programs
Support developing and maintaining a repository of topical risk information, including emerging trends, best practices, and regulatory updates relevant to each area of expertise




Support more senior team members with design and dissemination of targeted training and awareness programs to increase understanding and management of specific risk topics within US Consumer Services
Support more senior team members in consultation on the design and implementation of controls tailored to specialized risk areas, and gather broader input on the area of risk
Support more senior team members in compiling and reviewing topical risk knowledge to share with BU process owners to enable BU to strengthen and embed relevant ORM considerations into processes
Assist in advising topical risk strategies and procedures to align with changes in the business setting and regulatory landscape, and frequently review
Support sharing insights, better practices, themes, etc. across the enterprise

Required Qualifications:
4+ years of experience in operational risk management (e.g., within Risk and/or Internal Audit function) and understanding critical operational risk management lifecycle activities
Excellent Project management, communication, and

📌 Manager Us Consumer Services Control Management Gurugram
🏢 American Express
📍 Gurugram