Job description
The Infrastructure Engineer is responsible for the technical direction of Network Platforms within a portfolio, providing consulting expertise, leveraging business and technical knowledge to support business strategies and deliver business value.
Plays an integral role in building and enhancing the network infrastructure required to support the platform(s) or set of applications in terms of robustness, scalability, availability and efficiency.
Works with Technical and Business Architects to ensure developments support the business and IT strategic plan.
Performs as a high-level, Technical SME (subject matter expert) for the Global Network Infrastructure at American Express
Has robust troubleshooting skills to resolve high-severity, business-impacting outages and incidents
Has responsibility for the technical direction of the platform(s)/applications within the supported portfolio
Works with architecture consultants to ensure Infrastructure build aligns to business and IT strategy




Partners with the American Express Technology architecture teams in determining a practical adaptation of enterprise standards through informal feedback sessions
Coaches and mentors less experienced colleagues as required
Participates in relevant network communities
Works with the Directors of Business and Technical Architecture to identify technical solutions and business process improvements in support of the business and IT strategic direction
Manages (monitors and addresses) third party work in terms of quality and adherence to standards
Ensures accurate asset information is recorded/documented for the platform/application supported
Expert level knowledge in networking protocols like TCP/IP, OSPF, and BGP is required
Expert level knowledge in switching technologies like Spanning tree, Port Channels, VPCs, Ethernet is required
Expert level knowledge in packet capture analysis
Expert level Knowledge of Application Delivery Controllers / Lo

📌 Senior Infrastructure Engineer Ii Gurugram
🏢 American Express
📍 Gurugram