Role & Responsibilities
Key Objective: Act as the primary coordination point between customers and internal technical/testing teams to ensure smooth project execution, accurate documentation, high client retention, and business growth.
Customer Relationship & Account Management: Build and maintain robust customer relationships, serve as the single point of contact, handle client concerns or escalations, and gather feedback to drive customer retention.
Testing & Project Coordination: Understand customer testing requirements, coordinate feasibility and quotations, follow up for PO/WO confirmations, track testing progress/schedules, and ensure timely delivery of final test reports.
Store, Sample & Asset Management: Oversee store/inventory handling, coordinate inward and outward movement of client samples/materials, ensure proper documentation/traceability, and manage company/project assets.
CRM, MIS & Reporting:



Maintain accurate records in CRM systems, track quotations and PO statuses, and generate periodic MIS reports on project progress and business prospects for management.
Sales & Business Support: Assist sales and marketing initiatives, support client visits and business reviews, and coordinate proposals to help drive business conversion.

Preferred Candidate Profile
Experience: 3 to 8 years of relevant experience.
Educational Qualification: MBA / Post Graduate or Graduate degree.
Industry Background: Experience in Testing, Inspection & Certification (TIC), Engineering Services, or technical B2B industries serving sectors like Aviation, Aerospace, Defence, Automotive, Medical Devices, or Energy.

📌 Asst Manager Bengaluru
🏢 Talent Corner HR Services
📍 Bengaluru