We are looking for a disciplined, organised and proactive Office Administrator who can effectively coordinate between our corporate office, accounts, CRM, ERP and manufacturing unit.
The ideal candidate will be responsible for ensuring smooth day-to-day communication, task follow-up, documentation and coordination between different departments and will act as an significant bridge between the office and our furniture manufacturing facility.
Key Responsibilities
Coordinate day-to-day activities between the office and manufacturing unit.
Maintain regular communication with production, accounts, CRM, purchase, dispatch and administration teams.
Allocate and follow up on tasks assigned to different departments and team members.
Ensure that assigned tasks are completed within the required timelines.
Maintain and update ERP systems with accurate and timely information.
Coordinate with the accounts team for invoices, payments, documentation and routine financial information.
Maintain and update CRM records, customer information and follow-ups.
Maintain operational records, reports, registers and documentation using Google Sheets and Google Workspace.
Track production-related updates, dispatches, pending requirements and key deadlines.
Coordinate meetings, calls, site visits and internal communications.
Use Google Maps for locations, route planning, site coordination and delivery-related requirements.
Prepare daily/weekly status reports for management.
Follow up with department heads and ensure accountability for pending tasks.
Identify delays, gaps or communication issues and escalate them to management promptly.
Maintain discipline and proper documentation across administrative processes.
Assist management in im