Role Purpose:
To manage overall salon operations, drive business performance, ensure excellent customer service, and lead the team to achieve sales and service targets.

Key Responsibilities:
Achieve monthly sales, service, and retail targets.
Manage daily salon operations and ensure smooth functioning.
Lead, motivate, and monitor the performance of beauty therapists, stylists, and front office staff.
Ensure excellent customer experience and resolve customer complaints effectively.
Monitor appointment scheduling, walk-ins, and customer retention activities.
Drive membership, package, and retail product sales.
Ensure adherence to company SOPs, hygiene, grooming, and safety standards.
Control expenses, inventory, and stock levels.
Conduct staff training and performance reviews.
Prepare and submit daily, weekly, and monthly business reports.

Key Skills:
Leadership and team management.
Sales and target achievement.
Customer relationship management.
Communication and problem-solving skills.
Basic computer and reporting knowledge.

Qualification:




Graduate or Diploma holder.
3–5 years of experience in salon, retail, or service industry management.

Green Trends Salon – Assistant Store Manager Job Description

Position: Assistant Store Manager

Role Purpose:
To support the Salon Manager in daily operations, sales achievement, team supervision, and customer service excellence.

Key Responsibilities:
Assist in achieving salon sales and service targets.
Support daily salon operations and staff scheduling.
Monitor customer appointments and service delivery.
Promote memberships, packages, and retail product sales.
Handle customer queries and ensure customer satisfaction.
Maintain salon hygiene, grooming, and operational standards.
Assist in inventory management and stock audits.
Support staff training and performance monitoring.
Prepare daily operational reports and sales updates.
Act as Salon Manager during their absence.

📌 Store Manager/assistant Manager Tirunelveli
🏢 GREEN TRENDS HAIR AND BEAUTY SALON
📍 Tirunelveli