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- Job Details at a Glance ?
- Location Pune, Maharashtra, India ?
- Company Avalara ?

Experience 4+ Years ?

- Qualification Bachelor’s degree in Computer Science, Engineering, or a related discipline ?
- Eligible Batch 2023, 2024, 2025, 2026 ?
- Job Type Full Time ?

Salary ₹25.15–₹44.02 LPA ?
- Industry Technology ?

Key Skills SaaS Implementation Project Delivery Escalation Management Technical Consulting Customer Management Process Automation ERP Integrations Stakeholder Management Manager –
- Professional Services at Avalara —
- Full Details &

How to Apply Avalara is seeking a Manager –
- Professional Services in Pune, Maharashtra, India , where you can leverage your SaaS implementation skills to drive impactful project delivery. This role is pivotal in ensuring customer satisfaction through effective project delivery, making it a key position in the growing technology landscape. The demand for SaaS solutions is rapidly increasing, underscoring the importance of the Manager –
- Professional Services role at Avalara

- As a leader in tax compliance automation, Avalara is positioned to capitalize on this trend, ensuring that clients receive top-notch service and support during their SaaS implementations. Avalara is recognized for its innovative approach and robust company culture. Founded in 2004 , Avalara has grown to over 1,500 employees globally, specializing in tax compliance automation. This growth reflects the company's focus on quality and its position as a leader in the technology sector. This role is ideal for 2023, 2024, 2025, 2026 graduates with a Bachelor’s degree in Computer Science, Engineering, or a related discipline and 4+ years experience
- The market-competitive salary range of ₹25.15–₹44.02 LPA makes this an attractive opportunity for those looking to advance their careers. In this position, you will gain hands-on experience with essential skills such as SaaS Implementation , Project Delivery , Escalation Management , and ERP Integrations
- This role not only enhances your technical consulting abilities but also opens doors to leadership opportunities within 1-2 years , positioning you for significant career advancement. ?
- Role Difficulty: Medium | Competition Level: Medium | Fresher Friendly: Yes NexisGrow.com features this opportunity as part of its curated tech job listings. All details are sourced from the official job posting. Apply online before the opportunity closes. Job Role &

Responsibilities The Manager –
- Professional Services at Avalara is responsible for leading SaaS implementation projects, ensuring that client needs are met through effective project management and technical consulting. Lead SaaS implementation projects using AvaTax and FinancialForce , ensuring timely delivery and adherence to project specifications. Manage escalation processes effectively, leveraging your customer management skills to resolve issues swiftly and maintain client satisfaction. Collaborate cross-functionally with sales and engineering teams to align project goals with customer needs, enhancing overall project success. Track project performance metrics to ensure compliance with service level agreements (SLAs) and improve customer satisfaction
- Take ownership of process automation initiatives to streamline operations, utilizing tools to enhance efficiency. Document project workflows and communicate updates to stakeholders regularly, ensuring transparency and alignment throughout the project lifecycle. Engage directly with clients to troubleshoot issues and provide technical consulting , ensuring a positive customer experience. This role fosters an ownership culture, allowing you to make a direct impact on client success and operational efficiency at Avalara
- Required Skills &
- Technical Competencies The ideal candidate will possess a robust skill profile that includes advanced knowledge in SaaS implementation and project delivery , essential for managing complex projects effectively.

Technical Skills

SaaS Implementation — advanced — critical for managing software deployments and ensuring customer satisfaction through effective project execution.

Project

Delivery — advanced — essential for overseeing multiple projects simultaneously, ensuring they meet deadlines and quality standards.

Escalation

Management — intermediate — vital for resolving customer issues quickly, requiring strong problem-solving skills to maintain client trust.

Technical

Consulting — advanced — used daily to guide clients through complex software integrations and optimizations, enhancing their operational capabilities. ERP Integrations — intermediate — familiarity with tools like SAP and NetSuite is necessary for effective project execution and client support. When showcasing these technical skills in your resume or interview, emphasize specific projects or experiences that demonstrate your proficiency and impact in each area.

Eligibility Criteria





This role is designed for candidates with a strong technical foundation and relevant experience in Professional Services or Technical Consulting
- A Bachelor’s degree in Computer Science , Engineering , or a related discipline is required. Eligible batches include 2023 to 2026 , allowing fresh graduates to apply and kickstart their careers in tech. At least 4 years of experience in Professional Services or Technical Consulting , with a minimum of 1 year in a leadership role
- A minimum CGPA of 6.0 is preferred to ensure a solid academic background relevant to the technical demands of the role. Having a portfolio or GitHub showcasing relevant projects can give candidates an edge in the application process. Documentation &

- Portfolio Requirements Ensure your resume is clear and concise, highlighting relevant experiences and skills. Include links to your portfolio or GitHub to showcase your technical projects.

Pro tip: Tailor your application to highlight specific experiences with SaaS implementation and ERP integrations to stand out in the selection process.

Salary for Manager –

- Professional Services at Avalara ?

Compensation ₹25.15–₹44.02 LPA The advertised compensation for the Manager –
- Professional Services role at Avalara is ₹25.15–₹44.02 LPA
- The exact in-hand figure and any additional components are confirmed by the company during the offer or HR discussion stage.

Recommended

Courses &
- Preparation Tips for Manager –
- Professional Services Upskilling with the right resources significantly improves your chances of selection for this specific role by aligning your skills with the job requirements.

Recommended

Courses &
- Resources Project Delivery —
- Mastering project delivery is crucial for managing professional services effectively.

Stakeholder

Management —
- Essential for ensuring project success and client satisfaction in this role. KodNest —
- Enhances technical consulting skills, vital for the Manager position. Boost your profile with relevant certifications at NexisGrow GetCertified — strengthen your application before you apply.

Common

Mistakes to Avoid ❌

- Neglecting to tailor your resume —
- Highlight relevant skills for SaaS implementation to improve your chances. ❌
- Failing to quantify your achievements —
- Make your contributions impactful by including specific metrics. ❌
- Overlooking the importance of soft skills —
- Communication and teamwork are crucial for this role. ❌
- Submitting a generic cover letter —
- Address Avalara ’s specific needs and culture in your application. ❌
- Not preparing for technical questions —
- Be ready to discuss the tools listed in the . ❌
- Ignoring the importance of follow-up —
- Demonstrate your interest in the role by following up after applying.

Before You

Apply —
- Checklist ✅
- Research Avalara ’s products and culture to tailor your application effectively. ✅
- Update your resume to reflect relevant experience and skills specific to the . ✅
- Prepare a cover letter that addresses why you are a good fit for the Manager –
- Professional Services role. ✅
- Gather any supporting documents, such as transcripts or portfolios, that showcase your qualifications. ✅
- Practice common interview questions related to SaaS implementation and project management. ✅
- Ensure your LinkedIn profile is up-to-date and aligns with your resume. ✅
- Set reminders for application deadlines and follow-up dates. ✅
- Review the application portal for any specific submission guidelines.

Resume

Tailoring &
- ATS Keywords for Manager –
- Professional Services Optimizing your resume for ATS is crucial for ensuring it gets noticed for this role. ATS Keywords to Include SaaS Implementation Project Delivery Escalation Management Technical Consulting Customer Management Process Automation ERP Integrations Stakeholder Management AvaTax Salesforce NetSuite Workday Resume Tips for This Role Highlight your experience with SaaS implementations and specific tools you’ve used in past projects. Emphasize leadership roles or team projects that demonstrate your ability to manage stakeholders effectively. Include any relevant projects or portfolios that showcase your technical skills and problem-solving abilities. Optimize your resume for ATS by including keywords from the , particularly around technical skills. Avoid generic statements; focus on quantifiable achievements and specific tools you’ve worked with. Build an ATS-optimized resume for this role using NexisGrow Resume Builder — free for all job seekers.

Pro tip:



Avoid including irrelevant work experience that does not relate to the Manager –
- Professional Services role.

How to Apply for Manager –
- Professional Services at Avalara Apply Now —
- Avalara Visit the application portal and create an account to start your application. Upload your resume in PDF format, ensuring it is tailored to the . Fill out the application form carefully, providing accurate information about your education and experience. After submission, you can expect a confirmation email regarding your application status. Use the application portal to track your application progress and any updates. Applications reviewed on a rolling basis — early submission recommended.

Apply

Now —
- Avalara NexisGrow.com does not charge any fees for job applications.

Avalara

Avalara was founded in 2004 and has rapidly expanded to serve over 30,000 customers globally. With its headquarters located in Seattle, Washington , the company has established a significant presence in the technology sector, providing essential services that streamline tax compliance for businesses of all sizes. The flagship product of Avalara is AvaTax , which automates sales tax calculations and compliance.

Additionally, the company offers a suite of solutions, including Avalara Returns and Avalara CertCapture , designed to simplify tax management and enhance operational efficiency for its diverse clientele. Avalara fosters a culture of innovation and employee development, having been recognized on Glassdoor as a top workplace. The company emphasizes employee satisfaction through various programs, including mentorship opportunities and qualified growth initiatives, ensuring that team members are equipped for success.

Recently, Avalara expanded its service offerings to include advanced integrations with platforms such as Workday and NetSuite

- This strategic move enhances its market position and demonstrates the company's commitment to leveraging technology for improved customer experiences. For freshers in technology, Avalara serves as a robust career launchpad, providing exposure to cutting-edge technologies and hands-on experience in SaaS implementation. The company’s focus on mentorship and skill development equips recent employees with the tools necessary for a successful career in the tech industry.

Company Details Industry Technology

Location

Pune, Maharashtra, India Connect With Us Careers Apply Now Website ? app.careerpuck.com Frequently Asked Questions Interview

- Role
- Salary
- Growth ? Who can apply for Manager –

- Skilled Services at Avalara?

Eligibility

Tap to expand + Answer Candidates with Bachelor’s degree in Computer Science, Engineering, or a related discipline and 4+ Years experience are eligible.

Eligible batches: 2023, 2024, 2025, 2026. ? What skills are most important for this role?

Skills Tap to expand + Answer Key skills: SaaS Implementation, Project Delivery, Escalation Management, Technical Consulting, Customer Management. Strong fundamentals and practical project experience matter most. ? What is the salary for this position?

Salary Tap to expand + Answer Compensation: ₹25.15–₹44.02 LPA. Final offer depends on skills, experience, and interview performance. ? What is the interview process at Avalara?

Interview

Tap to expand + Answer Typically: Resume shortlisting →

- Online test →
- Technical interview(s) →
- HR round. ? Is this role remote, hybrid, or onsite?

Work Mode

Tap to expand + Answer Work mode varies by team. Confirm with HR during recruitment. ? What is the career growth path from this role?

Growth

Tap to expand + Answer Structured appraisals every 6–12 months. Senior roles accessible within 12–18 months based on performance. ? How do I apply?

Application

Tap to expand + Answer Apply via the official link in How to Apply section.

Highlight: SaaS Implementation, Project Delivery, Escalation Management, Technical Consulting, Customer Management. ? Is there a probation period?

Probation

Tap to expand + Answer Standard 3–6 months probation. Confirmation follows successful completion. ? How to prepare for the Manager –

- Qualified Services interview?

Preparation

Tap to expand + Answer (1) Core concepts of SaaS Implementation, Project Delivery, Escalation Management, Technical Consulting, Customer Management, (2) 2–3 project walkthroughs, (3) Problem-solving, (4) Avalara research, (5) Clear communication. ? What is the work culture like at Avalara?

Culture

Tap to expand + Answer Research on LinkedIn and Glassdoor for authentic employee reviews. NexisGrow.com features only verified employers. ?
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