04 Sep
|
Movemyload
|
India
Logistics CoordinatorCompany: MoveMyLoad
Location: Mohali District, Punjab
Employment Type: Full-Time | On-Site
About MoveMyLoadMoveMyLoad is a growing Third-Party Logistics (3PL) company focused on providing reliable, efficient, and cost-effective transportation solutions across North America.
Our services include freight brokerage, transportation management, warehousing, inventory management, and freight forwarding. We work closely with customers, carriers, and logistics partners to ensure freight moves efficiently through strong communication, proactive coordination, technology, and dependable execution.
As MoveMyLoad continues to expand, we are looking for ambitious professionals who want to grow with the company and contribute to its success.
We are looking for individuals who want to do more than simply coordinate shipments. We value people who are willing to learn, take ownership, build relationships, identify opportunities, solve problems, and grow into greater responsibilities.
About the RoleWe are looking for a proactive and growth-oriented Logistics Coordinator to join our team in Mohali.
The Logistics Coordinator will be responsible for coordinating transportation activities and ensuring shipments move smoothly from pickup to delivery. The role involves coordinating with customers, carriers, drivers, and internal teams, tracking shipments, managing schedules, maintaining documentation, and resolving operational issues.
The position also provides an opportunity to contribute to customer satisfaction, business development, operational improvement, and the overall growth of MoveMyLoad.
The ideal candidate should be organized, proactive, confident in communication, solution-oriented, adaptable, and motivated to build a long-term career in logistics.
Key ResponsibilitiesLogistics Coordination
- Coordinate transportation activities from booking through final delivery.
- Communicate with customers, carriers, drivers, and internal teams to ensure smooth shipment execution.
- Coordinate pickup and delivery schedules, appointments, and dispatch requirements.
- Track shipments and provide timely updates to customers and internal teams.
- Monitor shipment progress and identify potential delays or service issues.
- Follow up proactively to ensure commitments and timelines are met.
- Handle delays, breakdowns, missed appointments, and other operational challenges.
- Coordinate with relevant parties to resolve issues quickly and effectively.
- Maintain accurate shipment information in company systems.
- Ensure timely completion and organization of BOLs, PODs, rate confirmations, and other transportation documentation.
Customer Service
- Maintain professional and responsive communication with customers.
- Understand customer requirements and ensure transportation needs are properly coordinated.
- Provide proactive updates throughout the shipment lifecycle.
- Build trust through consistent communication and reliable execution.
- Handle customer concerns professionally and work toward effective solutions.
- Identify opportunities to improve customer experience and strengthen long-term relationships.
Carrier & Driver Coordination
- Communicate with carriers and drivers regarding shipment requirements, pickup and delivery schedules, and updates.
- Coordinate appointment changes and operational requirements.
- Follow up on driver and carrier status to maintain accurate shipment visibility.
- Develop professional working relationships with transportation partners.
- Escalate potential service issues promptly and coordinate appropriate solutions.
Growth & Business SupportGrowth is an important part of the MoveMyLoad culture. The Logistics Coordinator will be encouraged to:
- Identify opportunities to improve customer service and operational efficiency.
- Recognize additional customer requirements and communicate potential opportunities to the appropriate team.
- Support customer retention and account development through excellent service.
- Identify recurring issues and suggest ways to improve processes.
- Develop a strong understanding of customers, freight, lanes, and transportation operations.
- Support business-development activities when required.
- Look for ways to contribute beyond routine responsibilities.
- Take increasing ownership as knowledge and capability develop.
We value employees who don't simply complete assigned tasks but actively look for ways to make the business better. The Candidate We Are Looking ForWe are particularly interested in candidates with a growth mindset and a strong sense of ownership.
The ideal candidate
- Wants to build a long-term career in logistics.
- Is ambitious and motivated to learn and grow.
- Takes initiative rather than waiting for instructions.
- Is organized and able to manage multiple tasks simultaneously.
- Communicates clearly and professionally.
- Is comfortable speaking with customers, carriers, drivers, and colleagues.
- Has strong follow-up skills.
- Takes responsibility for commitments and follows them through.
- Is proactive in identifying and resolving problems.
- Remains calm and solution-focused under pressure.
- Is willing to learn new systems, processes, technologies, and areas of logistics.
- Understands the importance of punctuality, accuracy, communication, and execution.
- Is adaptable and comfortable working in a fast-paced environment.
- Is willing to take on greater responsibility as capability and performance develop.
Experience is valuable, but attitude, willingness to learn, work ethic, and growth potential are equally important to us. What Success Looks LikeA successful Logistics Coordinator will progressively become someone who can:
- Independently coordinate shipments and manage customer requirements.
- Maintain excellent communication with all stakeholders.
- Anticipate problems before they become service failures.
- Resolve operational challenges efficiently.
- Build strong customer and transportation-partner relationships.
- Understand transportation processes and North American logistics.
- Identify opportunities for process and service improvement.
- Take ownership of increasingly complex responsibilities.
- Contribute ideas that improve MoveMyLoad's operations and customer experience.
- Grow into a larger operational, account-management, or leadership role.
Career GrowthMoveMyLoad is a growing organization, and we believe our people should have the opportunity to grow alongside the business. Individuals who demonstrate initiative, reliability, capability, leadership, and ownership will have opportunities to take on greater responsibilities.
Potential career progression may include:
Logistics Coordinator → Senior Logistics Coordinator → Account/Operations Responsibility → Team Lead → Operations Management
Career growth will be based on demonstrated capability, consistency, attitude, leadership potential, and contribution to the organization.
We want people who see their role as a starting point for a career, not simply another job.
Our CultureOwnershipTake responsibility for your work, commitments, customers, and outcomes.
GrowthContinuously learn, improve, develop new skills, and look for opportunities to contribute more.
CommunicationCommunicate clearly, proactively, and professionally.
ExecutionFollow through on commitments and ensure that what is promised is delivered.
AccountabilityTake responsibility for your work, learn from challenges, and continuously improve.
TeamworkWork collaboratively and support the wider team in achieving common objectives.
Why Join MoveMyLoad?MoveMyLoad provides an opportunity to work in a growing North American 3PL environment where initiative, communication, reliability, problem-solving, and execution are valued.
You will gain exposure to customers, carriers, transportation operations, and the North American logistics market while developing skills that can support long-term growth opportunities.
If you are someone who wants to learn, take ownership, build relationships, solve problems, and grow, MoveMyLoad offers the platform to build a meaningful career.
We are looking for people who don't just want to coordinate logistics—we are looking for people who want to grow with the business.
📌 Logistics Coordinator (India)
🏢 Movemyload
📍 India