Required Skills
Experience: 3 years+ experience in an PC support role.
Technical Knowledge: An in depth understanding of Windows / iOS / Android operating systems, networking fundamentals, and software applications.
Windows Installer (MSI / MST)
Click-Once
Orca
Silent / Off-line installation methods
Scripting - VBS and PowerShell
Software deployment technologies - SCCM, InTune, Play Console and App Store Connect
Office 365 – Excel, Word, PowerPoint, Outlook and Teams
VDI, RDP and Citrix
Problem-Solving: Ability to analyse issues, identify root causes, and implement solutions.
Communication: Excellent interpersonal skills for explaining technical issues to non-technical staff, both written and verbal.

Duties And Responsibilities
Troubleshooting: Diagnosing and resolving software packaging and deployment issues working with other internal teams to implement.
Installation & Configuration: Testing and configuring recent software, preparing packaging and deployment instructions for silent installation and upgrade.




PC deployments – working with our packaging and deployment teams to arrange deployments and facilitate business testing before deploying to production setting.
Mobile deployments – working with application owners to setup new and upgrade existing iOS / Android applications in Play Console and App Store Connect, this includes arranging business testing before deploying to production setting. This includes certificate and key management.
User Support: Working with business teams to understand their software requirements and assist them with corporate deployment to end users.
Documentation: Recording tasks in SharePoint tracking system and updating our knowledge bases as necessary.

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps b

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