Job Description Bellboy / Bell Attendant

Designation: Bellboy / Bell Attendant
Department: Front Office
Location: Banglore
Reporting To: Front Office Manager / Duty Manager

Job Summary

The Bellboy is responsible for welcoming guests, assisting with luggage, providing basic guest support, and ensuring a smooth and pleasant arrival and departure experience.

Key Responsibilities
Welcome and greet guests warmly upon arrival.
Assist guests with carrying and handling luggage.
Escort guests to their rooms and explain basic hotel facilities and services.
Assist guests during check-in and check-out as required.
Handle guest luggage safely and maintain proper luggage records.
Assist guests with transportation arrangements, taxis, and other local requirements.
Provide information about hotel facilities, nearby attractions, restaurants, and local areas.
Deliver messages, parcels, documents, and other items to guest rooms when required.
Maintain cleanliness and proper appearance of the lobby, entrance, and luggage area.
Coordinate with the Front Office, Housekeeping,



Security, and other departments.
Handle guest requests promptly and courteously.
Follow hotel safety, security, and service standards.
Perform other duties assigned by the Front Office Manager or Duty Manager.

Skills & Competencies
Good communication and interpersonal skills.
Pleasant personality and customer-friendly attitude.
Basic knowledge of the local area.
Ability to handle luggage and work for extended periods.
Valuable grooming and qualified appearance.
Ability to work in shifts, including weekends and holidays.
Team player with a service-oriented approach.

Qualification & Experience
Minimum 10th / 12th pass preferred.
Freshers can be considered.
Previous hotel or hospitality experience will be an advantage.
Basic knowledge of English and the local language is preferred.

Salary & Perks
Salary: As per company standards and experience
Food and accomm

📌 Bell Boy Bengaluru
🏢 Shivas Hotel
📍 Bengaluru