03 Sep
|
Bhavana Healthcare
|
India
03 Sep
Bhavana Healthcare
India
Job Summary
We are looking for an experienced and result-oriented Restaurant Operations Manager to oversee the day-to-day operations of the restaurant and ensure smooth, effective, and profitable business performance.
The ideal candidate should have at least 6–8 years of managerial experience in restaurant/hospitality operations, with robust expertise in team management, customer service, cost control, inventory management, food safety, and operational planning.
Key ResponsibilitiesRestaurant Operations
Manage the overall day-to-day operations of the restaurant, ensuring smooth and effective functioning.
Ensure high standards of food quality, service, hygiene, ambience, and customer experience.
Develop and implement operational procedures and SOPs to improve efficiency.
Monitor restaurant performance and take corrective action wherever required.
Ensure compliance with company policies, operational standards, and statutory requirements.
Team & People Management
Lead, supervise, and motivate restaurant staff across service, kitchen, housekeeping,
and support functions.
Manage staff scheduling, shift planning, attendance, and manpower requirements.
Conduct regular team briefings, performance reviews, and training programs.
Ensure discipline, grooming, professional conduct, and service standards are maintained.
Identify manpower gaps and coordinate with HR for recruitment and staffing requirements.
Sales & Revenue Management
Drive restaurant sales and achieve monthly and annual revenue targets.
Monitor daily sales, average order value, footfall, table turnover, and other operational KPIs.
Identify opportunities to increase revenue through promotions, upselling, menu optimization, and customer engagement.
Monitor business performance and prepare regular operational reports for management.
Cost & Financial Management
Monitor food cost, beverage cost, labour cost, wastage, and operating expenses.
Ensure effective cost-control measures
📌 Restaurant Operations Manager Thrissur (India)
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