Infiniti of Charlotte Inc

9103 E Independence Blvd, Matthews, NC

Full Time

The Mills Automotive Group is currently hiring for Service Lane Valet / Porter's for our Infiniti of Charlotte location. The candidate will provide support to the service department in the customer service lanes. Candidates are responsible for assisting service team in parking and retrieving customer vehicles, including occasional shuttle type activities for our customers. The candidate must possess top notch appearance and customer skills. Perks include:
Medical, Dental and Vision Insurance
401(k) availability
Employee discounts on vehicle purchases, parts and service
Paid-time-off
We also offer a group of supplemental benefit plans including, short-term disability, long-term disability, supplemental life insurance
Opportunities for internal career advancement

Job Description




The Service Greeter/Porter is responsible for moving service customer vehicles to ensure smooth and effective traffic flow through the facility and increase customer convenience and maintaining an orderly service parking area. Duties and Responsibilities:
Greets all customers entering the service area with a friendly, upbeat skilled attitude, answers their questions, and directs them to the appropriate person or location
Determines if customers coming into service have an appointment. Records customer’s name, VIN, tag number, mileage, and existing vehicle damage (walk around)
Controls service traffic flow, parking and assist with loaner vehicles as needed
Parks vehicles after they have been written up
Drive safely and reports any lot damage immediately
Retrieve customer vehicles at cashier for pick-up; wait at vehicle for customer, thank customers for their business
Install disposable seat covers, steering wheel covers, floor mats and I.D. tags in all the vehicles taken in for service
Deliver the keys and repair order hard copies to the appropriate Service Advisor immediately af

📌 Service Lane Porter/valet Kohima (India)
🏢 Mills Automotive Group
📍 India