Job Summary

The
General Manager – Operations
will be responsible for leading and overseeing end-to-end operational delivery of engineering services across client sites, including
production equipment maintenance, utilities management, and technical facility services
. The role ensures high service reliability, safety compliance, cost efficiency, and client satisfaction while driving operational excellence and continuous improvement.

Key Responsibilities
Operations Management
Lead and manage
multi-site engineering operations
covering production equipment maintenance, utilities, and facility engineering services.
Ensure
maximum uptime, reliability, and efficiency of production equipment and plant utilities
.
Develop and implement
preventive and predictive maintenance programs
.
Monitor operational performance through
KPIs, SLAs, and service level metrics
.
Drive operational excellence through
standard operating procedures (SOPs)
and best practices.
Client Relationship Management
Act as the
primary operational interface with key clients
.




Conduct regular
client review meetings and performance reporting
.
Ensure delivery in line with
contractual obligations and service level agreements
.
Identify prospects for
service expansion and value-added solutions
.
Maintenance & Engineering Services

Oversee operations related to:
Production equipment maintenance
(mechanical, electrical, instrumentation).
Utilities management
including HVAC, compressors, boilers, chillers, water treatment, power systems, and DG systems.
Facility technical services
including electrical distribution, BMS, and critical infrastructure.
Implementation of
CMMS/EAM systems
for maintenance planning and reporting.
Team Leadership & Workforce Management
Lead large teams of
engineers, supervisors, and technicians
across multiple locations.
Develop
skill development and technical training programs
.
Ensure proper
manpower planning, deployment, and product

📌 Gm Operation Maintenance Services Hosur
🏢 Leadec
📍 Hosur