We are looking for an energetic, data-driven CRM Executive to manage and improve our customer relationships. Your primary focus will be on customer retention, lead engagement, managing the CRM database, and coordinating with the sales and marketing teams to enhance overall customer satisfaction and loyalty.
Requirements & Qualifications
Education: Bachelor’s degree in Business, Marketing, IT, or a related field.
Experience: 1 to 3 years of proven experience in a CRM role, Customer Success, or Lead Management.
CRM Tools Knowledge: Hands-on experience with Salesforce, HubSpot, Zoho CRM, LeadSquared, or similar platforms.
Skills:
Excellent Communication Skills (Written & Verbal).
Solid Analytical & Data Management skills (Proficiency in MS Excel / Google Sheets).
A problem-solving attitude with a highly customer-centric approach.
Pay: ₹20,000.00 - ₹25,000.00 per month
Perks:
Cell phone reimbursement
Commuter assistance
Internet reimbursement
Paid sick time
Provident Fund
Work Location: In person
📌 Customer Service Representative Sodala
🏢 Sun 2 Moon
📍 Sodala
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