About the Role

We are looking for a proactive and hands-on IT & Facilities Administrator to manage BOMBAYDC’s day-to-day IT operations and office facilities. The role will have a mix of IT administration, office infrastructure, vendor management and supervision of facility staff.

The ideal candidate should be someone who can independently manage operational requirements, troubleshoot IT issues, coordinate with vendors and ensure the office is well-maintained and running smoothly every day.

Key Responsibilities

IT Administration

- Manage and maintain laptops, desktops, monitors, peripherals, printers, Wi-Fi and other IT assets.
- Provide day-to-day IT support and troubleshoot hardware, software, network and connectivity issues.
- Manage employee onboarding/offboarding from an IT perspective, including device allocation, access creation/revocation and device recovery.
- Maintain an updated IT asset inventory and track repairs, warranties, replacements and AMC requirements.
- Manage employee access to Google Workspace/Microsoft 365 and other SaaS applications.
- Coordinate with internet, hardware, software and IT service providers.
- Ensure basic IT security, backups, antivirus/endpoint protection and access controls are maintained.
- Identify and resolve recurring IT issues proactively.

Facilities & Office Administration
- Manage the day-to-day functioning and upkeep of the office, ensuring a clean, safe and well-maintained workplace.
- Supervise and manage housekeeping, pantry, security, maintenance and other facility staff.
- Allocate responsibilities,



monitor attendance and ensure staff follow defined schedules and standards.
- Coordinate with vendors for housekeeping, security, pest control, repairs, maintenance, internet, office supplies and other services.
- Monitor office infrastructure including electrical, plumbing, AC, furniture, meeting rooms, pantry and general maintenance.
- Maintain adequate stock of stationery, pantry supplies, cleaning materials and other office consumables.
- Handle office-related repairs and maintenance requests and ensure timely closure.
- Maintain records of vendor contracts, AMC, bills, service schedules and facility-related expenses.
- Ensure compliance with basic office safety, security and emergency protocols.
- Support office events, employee requirements, seating arrangements and other operational activities when required.

Vendor & Staff Management
- Act as the primary point of contact for facility and IT vendors.
- Negotiate/coordinate quotations, service schedules and issue resolution.
- Monitor vendor performance and ensure agreed service levels are maintained.
- Manage and coordinate facility staff on a daily basis.
- Escalate recurring performance or operational issues to the appropriate management team.




- Maintain documentation and records related to vendors, staff, assets and services.

What We're Looking For

- 3–6 years of experience in IT Administration, Facilities Management, Office Administration or a similar role.
- Experience managing a combination of IT infrastructure and office/facility operations.
- Good knowledge of hardware, networking, Wi-Fi, Windows/macOS and basic troubleshooting.
- Experience managing vendors and facility staff.
- Strong organizational and problem-solving skills.
- Good communication and interpersonal skills.
- Ability to independently manage multiple operational requirements.
- Hands-on, proactive and comfortable working in an on-site environment.
- Good documentation and follow-up skills.

Valuable to Have

- Experience working in a startup, digital agency, design studio or product company.
- Experience managing MacBooks/Apple devices and Google Workspace.
- Exposure to IT asset management and MDM tools.
- Prior experience managing housekeeping, security, pantry or maintenance teams.
- Basic understanding of workplace safety and compliance.

The Ideal Candidate

We are looking for someone who is hands-on, responsible and highly organized — someone who can ensure that the office is functioning smoothly every day, whether it is an employee's laptop issue, Wi-Fi downtime, housekeeping requirement, vendor coordination or facility maintenance.

This is not a pure IT role; it is a hybrid IT + Facilities + Office Operations role.

📌 IT & Facilities Administrator (Mumbai)
🏢 BombayDC
📍 Mumbai