- Handle inbound and/or outbound calls to assist customers with their queries or concerns.
- Maintain accurate and up-to-date records of interactions.
- Escalate unresolved issues to the appropriate departments.
- Follow communication scripts and company guidelines.
- Provide excellent customer service and ensure customer satisfaction.
- Meet assigned targets and KPIs (where applicable).
📌 Internship For Voice Process (Chennai)
🏢 Vakilsearch
📍 Chennai
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