Company Description A.R.S. ARM OF INDIA HR CONSULTANTS PVT LTD is part of the Arm of India Group, a diversified organization specializing in Human Resource, Finance, and IT services. This dedicated division supports operational excellence across the group by providing innovative, service-oriented solutions.

The Human

Resource team focuses on talent acquisition, employee engagement, performance management, and strategic workforce planning. The organization is committed to fostering a dynamic, inclusive work environment and developing human capital that aligns with long-term growth. Through these services, Arm of India Group maintains its position as a trusted industry leader and preferred partner for stakeholders.

Role Description The International Telecaller role is a full-time, on-site position based in Agra. In this role, the telecaller will make outbound and receive inbound international calls to engage with clients, candidates, and partners, providing information about services and resolving queries. The telecaller will maintain accurate call records, update databases, and follow standard scripts and compliance guidelines.

Responsibilities include coordinating with internal HR and operations teams, scheduling follow-ups,



and offering timely feedback to support recruitment and client service processes. The role also involves meeting daily and weekly call targets, maintaining professional communication standards, and contributing to a positive work workplace.

Qualifications

- Candidates should possess strong verbal and written communication skills in English and, preferably, additional international languages.
- Candidates should possess skills in customer service, client relationship management, and handling international calls professionally.
- Candidates should possess basic computer literacy, including experience with CRM tools, call management software, and MS Office.
- Candidates should possess good listening skills, problem-solving abilities, and the capacity to manage time and multitask effectively.
- Candidates should possess a customer-focused attitude, resilience in high-volume calling environments, and the ability to work collaboratively within a team.
- Prior experience in international telecalling, BPO, or call center operations is preferred but not mandatory.
- A minimum of a high school diploma; a bachelor’s degree in any discipline is an advantage.

📌 International telecaller (Agra)
🏢 A.R.S. ARM OF INDIA HR CONSULTANTS PVT.LTD.
📍 Agra