Job Title: Onboarding Specialist (Doctors & Therapists)

Company: MantraCare

Location: Paschim Vihar West, New Delhi

Department: Operations / Provider Onboarding

Qualification: Graduate/Postgraduate in Industrial/Organisational Psychology

Salary: 20K-30K per month

Apply: Send your resume to [email protected] or WhatsApp at +919718766991

About MantraCare

MantraCare is a global digital healthcare and wellness platform offering AI-powered therapy, chronic disease management, and employee wellness solutions to individuals, employers, and insurers across 40+ countries. Our mission is to make healthcare accessible, affordable, and technology-driven.

Job Summary

We are looking for an Onboarding Specialist to manage the end-to-end onboarding of doctors, therapists, and healthcare providers on the platform. The role involves coordinating with professionals, ensuring smooth registration, and delivering a seamless onboarding experience. Candidates with a background in Psychology are highly preferred due to the nature of therapist onboarding.

Key Responsibilities

Handle end-to-end onboarding of doctors, therapists, and wellness providers

Guide candidates through the registration and verification process





Coordinate with internal teams for profile approval and activation

Conduct onboarding calls and training sessions

Ensure all documents and credentials are verified accurately

Maintain and update onboarding records and databases

Provide support and resolve queries of providers

Follow up with candidates to ensure timely onboarding completion

Required Skills

Solid communication and coordination skills

Good organizational and follow-up abilities

Ability to manage multiple candidates simultaneously

Basic understanding of healthcare and mental health roles

Comfortable using CRM/tools and digital platforms

Qualifications: Graduate/Postgraduate in Industrial/Organisational Psychology

Experience

1–3 years of experience healthcare or wellness industry

Candidates with experience in psychology, counseling, or mental health roles are preferred

Key Performance Indicators (KPIs)

Number of providers successfully onboarded

Turnaround time for onboarding

Accuracy of documentation and verification

Provider satisfaction and onboarding experience

📌 Industrial/Organizational Psychologist (New Delhi)
🏢 MantraCare
📍 New Delhi