Chanel is a world leader in creating, manufacturing and distributing luxury products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery and Watches. Founded by Gabrielle Chanel in 1910, the House remains dedicated to quality craftsmanship and offering high-end creations. At present, Chanel employs more than 32,000 people worldwide.

As an independent company, its core values are grounded in:

- Exceptional creation and client experience
- Nurturing human potential
- Having a positive impact – on people, the environment, and communities around the world.

As part of this, the House promotes arts, culture, and creativity, while investing significantly in key areas including research & development, sustainability, and innovation.

HUMAN RESOURCE BUSINESS PARTNER The purpose of this role is to support the Human Resources department, being a key partner in defining and implementing the Human Resources Strategy for India, in support of our businesses (Fragrance & Beauty – Standalone & Wholesale and Fashion) in line with the global strategy.

Reporting directly to the Head of Human Resources, you will support in defining HR priorities and objectives, with the necessary talent, taking into consideration organizational transformation, performance management and employee engagement.

CORE OF THE JOB

Talent Acquisition:

- Partner with hiring managers to understand recruitment needs and develop effective recruitment strategies to attract talent in the market.
- Attract and recruit talents aligned with business needs, meeting high requirement in terms of hard & soft skills.
- Serve as the first point of contact for all retail recruitments & will be responsible for leading full cycle recruitment for all positions.
- Responsible for running vacancy reports, keeping data accurate and up to date.
- Lead in person recruitment events and logistics for mass hiring interview days/events, etc.
- Ensure diversity and inclusion in recruitment practices.

Employee Relations:

- Partner with management to foster a culture of open communication and continuous improvement.
- Manage worker’s compensation issues, attendance, and leave management.




- Proactively support management of employee relations matters, providing guidance and resolutions to enhance a positive and inclusive workplace environment.
- Identify and address employee concerns, ensuring a fair & respectful working culture.
- Develop & implement initiatives to enhance employee engagement, morale, and retention.

Employee Engagement:

- Focus on creating an inclusive culture that nurtures personal growth, contributing to collective progress.
- Embody and infuse CHANEL’s competencies and behaviors with a concerted focus on well-being.
- Build and foster connections across all levels within Retail by maintaining a presence and displaying a genuine curiosity about the Retail space, which will include 1:1 check-ins, round table discussions, and pulse checks.
- Onboard and integrate new team members.
- Conduct exit interviews ; utilize findings in making meaningful decisions within the Boutique.

HR Operations:

- Ensuring timely and effective end-to-end delivery of the teams’ service offerings which includes employee data management, benefits administration, contingent workforce management, audits and other HR administration services.
- Ensure vendors deliver the expected project deliverables upon agreed timelines.
- Manage and oversee the administration of the employee medical insurance programme, ensuring seamless employee support, timely resolution of queries and claims, and effective coordination with insurance providers.
- Ensure and support the development of teams through onboarding, learning and internal mobility.
- Continuously build knowledge of employment best practices, with specific knowledge of business process, talent management and development, hiring, employee relations, policies, and procedures, change management, problem solving, meeting design, etc.

Learning and Development for Retail and Corporate population





- Identify training needs for the retail teams and collaborate with the HR Head to make sure relevant training and development programs are delivered for employees at all levels.
- Facilitate training sessions and workshops to enhance employee skills and knowledge.
- Support career development initiatives, including talent review, succession planning and individual development plans.

YOU ARE ENERGIZED BY

- Working in a highly team-oriented, hands-on environment.
- Solving complex problems and brainstorming solutions.
- Operating within ambiguity and feeling empowered to draw information from various sources to guide decision making.
- Building strong relationships with business leaders to aid in a deeper understanding of the business operation and connection to people.
- Fostering a meaningful employee experience centered around inclusion, development, and connection.

WHAT YOU CAN BRING TO THE TEAM

- Minimum of 5 years of core HR (HR Generalist) experience required.
- Bachelor’s degree in related field required.
- Experienced HR with both the "Hard" and "Soft" aspects of the HR function
- Excellent communicator
- Passionate about the brand, retail and human relations
- Strong verbal and written communication skills in English
- A sense of responsibility and self discipline
- Possess a collaborative and team spirit nature

Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities. It offers a unique working environment where people are given time to understand the brand, and the business, and develop their personal motivations. This means everyone can grow, continue to be inspired, and feel included, now and in the future.

The company fosters true collaboration and respect for all, grounded in the belief that diversity is essential to the success of the organization and its people.

Chanel remains committed to rewarding people competitively, as well as offering initiatives such as well-being programs, learning and development opportunities, and parental leave for all parents globally.

📌 Human Resource Business Partner (New Delhi)
🏢 Chanel
📍 New Delhi