JOB PURPOSE

The Head – VDC, Guided Buying & Process Excellence is responsible for driving vendor development, procurement process excellence, and guided buying strategies to enhance cost efficiency, supplier performance, and procurement effectiveness. The role ensures a structured supplier qualification process, optimizes procurement workflows through digital tools, and strengthens contract management by developing sustainable procurement frameworks.

ORGANISATION CHART

Head – CoE Procurement --> Head – VDC, Guided Buying & Process Excellence

KEY ACCOUNTABILITIES

Responsibilities

Key Performance Indicators (KPIs)

Vendor Development & Management

- Collaborate with category teams to identify and prioritize supplier development needs based on cost competitiveness, supply constraints, and quality standards.
- Conduct market research to identify new suppliers, including local alternatives to imports and OEM supplies, ensuring supplier diversity and cost efficiency.
- Maintain and update supplier profiles, monitoring industry trends and market conditions that impact procurement costs.
- Establish governance for vendor pre-qualification, technical due diligence, and capability assessment processes.
- Oversee comprehensive vendor evaluation frameworks — covering financial health, technical expertise, past performance, compliance, and ESG credentials.
- Implement a robust supplier qualification and selection process to ensure optimal vendor performance.
- Drive site surveys, factory inspections, and reference checks for critical or high-value vendors.
- Develop and manage a vendor database across the organization to ensure access to high-quality suppliers.
- Lead resolution of supplier-related concerns by driving initiatives like Advanced Product Quality Planning (APQP) and Production Part Approval Process (PPAP).
- Facilitate cost improvement strategies, supplier component development, and value engineering initiatives.
- Conduct periodic vendor feedback surveys to assess supplier satisfaction, present findings to management, and address any service gaps.

- Identification of competent vendors
- Identification of various value-added technology to sustains and increase profitability
- Identification of competent vendor for developments of spares
- Number of new qualified vendors onboarded (local/global)
- Lead time reduction
- Retaining the vendors
- Vendor satisfaction score from feedback surveys




- Minimization of orders

Process Excellence

- Drive continuous improvement in procurement processes, leveraging digital tools, automation, and AI/ML-driven solutions.
- Develop and maintain KPIs and SLA dashboards to track procurement performance and identify improvement areas.
- Periodically update procurement SOPs to ensure consistency, compliance, and operational efficiency.
- Oversee knowledge management activities and implementation of risk management frameworks to document best practices and lessons learned.
- Generate strategic insights to support direct procurement decision-making and enhance supplier negotiations.

- Percentage of procurement processes automated/digitized
- Compliance rate with updated SOPs and risk management protocols
- Lead time reduction
- Cost savings
- TAT improvement

KEY ACCOUNTABILITIES - Additional Details

Responsibilities

Key Performance Indicators (KPIs)

Guided Buying

- Enhance and expand procurement catalogues to improve accessibility, efficiency, and compliance with business requirements.
- Lead the onboarding of new suppliers into procurement catalogues.
- Oversee the creation and renewal of static and punch-out catalogues across multiple categories.
- Develop and maintain Outline Agreements across the organization to streamline procurement processes.
- Oversee timely establishment, renewal, and execution of Annual Rate Contracts (ARCs) and Annual Maintenance Contracts (AMCs) to secure cost efficiency and service continuity.
- Maximize the utilization of ARC buying modules to enhance procurement effectiveness.

- Cost savings achieved through ARCs and AMCs utilization
- Reduction in inventory level
- Minimization of orders

ESG

- Implement ISO 20400 sustainable procurement guidelines across procurement processes.
- Integrate life cycle costing principles to assess long-term cost impacts and sustainability considerations.
- Provide solutions for ESG-related challenges, including environmental protection, water conservation, and climate change mitigation in procurement.




- Implement Occupational Health & Safety Management, Environmental Management (ISO 14001), and Energy Management Systems and ensure alignment with BRSR requirements.

- Timely submission of reports
- % improvement in cost efficiency through life cycle cost assessments
- Measured impact of ESG initiatives on procurement and supplier partnerships

Team Development and Management

- Identify training needs, facilitate skill development programs, and enhance team competencies.
- Address team concerns, provide guidance, and create opportunities for professional growth.
- Foster a culture of collaboration, accountability, and continuous improvement.
- Encourage participation in team-building activities and employee engagement initiatives.

- Performance Improvement
- Knowledge enhancement

EXTERNAL INTERACTIONS

- Suppliers, Contractors, Freight operators CHAs, Freight forwarders
- Trade Association, Competitors, Government authorities, Customs, External Auditors

INTERNAL INTERACTIONS

- User Departments, Finance
- Internal auditors

FINANCIAL DIMENSIONS

- Savings as per market scenarios and with respect to previous year cost provided by vendor
- Saving across group due to leveraging of Guided Buying and process improvements
- Savings due to vendor management and alternate vendor development

OTHER DIMENSIONS

- No. of Account handled (Vendors/Customers) = 10000 vendor data base
- Digital processes implementation = 2 recent technologies / year
- Stakeholder Management for implementation of Process improvements projects

EDUCATION QUALIFICATIONS

- Degree in Engineering
- Post graduate Diploma/Degree in Management

RELEVANT EXPERIENCE

- 20+ years of experience in Procurement
- 8+ years in Vendor management

COMPETENCIES

- Vendor Management and Development (Expert)

- Personal Effectiveness

- Stakeholder Focus

- Networking

- Capability Building

- Strategic Orientation

- Social Awareness

- Entrepreneurship

- Execution & Results

- Teamwork & Interpersonal influence

- Problem Solving & Analytical Thinking

- Planning & Decision Making

- Stakeholder Management (Proficient)

- Business Acumen (Proficient)

- Risk Assessment and Management (Proficient)

- Business / Contractual Communication (Proficient)

- Proficiency in Use of Procurement Tools (Expert)

- Environment, Social and Governance (ESG) Sustainability (Proficient)

📌 Head- VDC, Guided Buying & Process excellence (Delhi)
🏢 GMR Group
📍 Delhi