We’re Hiring | Executive / Senior Executive – Loan Operations

Location: Domlur, Bengaluru

Experience: 1–3 Years

Company: Unacademy

We’re looking for a detail-oriented and proactive professional to join our Loan Operations team and drive smooth, timely processing of loan cases.

What You’ll Do:

- Manage daily loan cases and ensure processing within defined TATs
- Coordinate with lenders & Sales Teams for smooth application closure
- Track pending cases, identify bottlenecks & drive resolutions
- Handle loan-related escalations and customer/learner concerns
- Support Sales Teams with rejected/non-approved cases and payment failures
- Ensure adherence to SOPs, processes & compliance requirements
- Identify potential mis-selling/non-compliance cases and escalate appropriately




- Work with stakeholders to improve the overall loan journey
- Coordinate on course/goal mapping and re-mapping on loan forms

What We’re Looking For:

- 1–3 years of experience in loan processing/operations
- Strong command of Hindi & English
- Excellent written English communication
- Robust coordination, problem-solving & communication skills
- Ability to manage multiple cases and escalations within strict TATs
- Comfortable working in a fast-paced, target-driven environment

Interested?

Share your updated CV at [email protected]

Contact: (phone hidden)

📌 Executive (Bengaluru)
🏢 Unacademy
📍 Bengaluru