- Ensure that the process transactions are processed as per Desk Top procedures
- Ensure that the assigned targets in accordance with SLA are met
- Ensure that the quality of the transactions is in compliance with predefined parameters
- Provide the relevant process reports on a daily basis
- Ensure adherence to established attendance schedules

Ensure adherence to Company Policies and Procedures

Responsibilities

- Ensure that the process transactions are processed as per Desk Top procedures
- Ensure that the assigned targets in accordance with SLA are met
- Ensure that the quality of the transactions is in compliance with predefined parameters
- Provide the relevant process reports on a daily basis
- Ensure adherence to established attendance schedules




- Assistant Manager for the purpose of reporting performance, clarifying concerns, and seeking feedback and support.
- Manager for the purpose of settling performance issues and for monthly one on ones

SME’s for the purpose of seeking cooperation & clarification on process-related matters & providing assistance and support when required Ensure adherence to Company Policies and Procedures

Qualifications

Graduate with knowledge of Computer literacy (MS Office & Domain knowledge)- 15 Yrs of Education

📌 Executive (New Delhi)
🏢 EXL
📍 New Delhi