About the company:

Kalankit is an D2C fashion and lifestyle brand that partners with talented artists to craft unique products like handbags, wallets, and travel accessories. We pride ourselves on creativity, innovation, and strategic growth, and we’re searching for a passionate individual to drive our e-commerce presence to new heights.

About the Role

We are looking for an E-Commerce Executive to support and grow our business across e-commerce marketplaces and our website. The role involves managing product catalogues, marketplace operations, order processing, customer queries, and day-to-day e-commerce activities.

We are looking for someone who is organized, proactive, comfortable working with data, and interested in building a career in e-commerce.

Key Responsibilities

- Marketplace Catalogue Management: Create, update, and maintain product listings across marketplaces such as Amazon, Myntra, and other e-commerce platforms.
- SEO & Keyword Optimization: Understand marketplace SEO, conduct basic keyword research, and optimize product titles, descriptions, and backend keywords to improve product visibility.
- Order Processing: Monitor and manage daily orders across marketplaces and the website, ensuring smooth processing and timely fulfilment.
- Daily Order Tracking: Maintain daily order reports and coordinate with relevant teams regarding pending, delayed, cancelled, or undelivered orders.
- Shipment Coordination: Track shipments and handle delivery-related enquiries, delays, returns, and other fulfilment issues.
- Customer Handling: Respond to customer queries related to products, orders, deliveries, returns,



and exchanges in a timely and professional manner.
- Abandoned Cart Management: Follow up on website abandoned carts and customer enquiries to support conversion and recover potential sales.
- Marketplace Operations: Coordinate with marketplace support and internal teams to resolve catalogue, listing, order, and account-related issues.
- Sales & Performance Tracking: Maintain basic sales and operational reports and identify areas requiring attention or improvement.
- Business Growth Support: Assist the team in identifying opportunities to improve listings, customer experience, conversions, and overall channel performance.

Skills Required

- 6–12 months of experience in e-commerce, marketplace operations, catalogue management, or a related role.
- Basic understanding of Amazon, Myntra, Shopify, or similar e-commerce platforms.
- Understanding of SEO, keywords, and product listing optimization.
- Good working knowledge of MS Excel and Google Sheets.
- Good written and verbal communication skills.
- Robust follow-up and coordination skills.
- Customer-oriented approach with good problem-solving ability.
- Attention to detail and ability to manage multiple day-to-day tasks.
- Comfortable learning and using AI tools to improve productivity and execution.

What We Are Looking For

Someone who can take ownership of day-to-day e-commerce execution rather than simply follow assigned tasks. The ideal candidate should be proactive in identifying problems, following up until they are resolved, and continuously looking for ways to improve marketplace and website performance.

📌 E-Commerce Executive (Jaipur)
🏢 Kalankit
📍 Jaipur