Role & Responsibilities:
Handle customer retention voice process for Airtel services.
Communicate effectively with customers in regional languages (Tamil, Telugu, Kannada, Hindi, or Malayalam) along with positive English communication skills .
Understand customer queries and provide appropriate resolutions to enhance satisfaction.
Maintain customer engagement and work on reducing churn through explicit and empathetic communication.
Ensure compliance with process guidelines and performance standards.
📌 Voice Process Chennai (India)
🏢 CAPTALENT HR
📍 India
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.