Location: Bangalore
Experience: 1+ years
Notice Period: Immediate Joiners to 15 Days
Job Overview
We are looking for experienced Customer Service Executives with a strong background in International Inbound Voice Process . The ideal candidate should possess excellent communication skills, customer handling abilities, and a passion for delivering exceptional customer service.
Key Responsibilities
Handle inbound customer calls from international customers.
Resolve customer queries promptly and accurately.
Deliver high-quality customer service while meeting process and quality standards.
Ensure a positive customer experience through effective communication.
Adhere to process guidelines, compliance requirements, and client-specific protocols.
Accurately document customer interactions in the system.
Collaborate with internal teams to resolve customer issues efficiently.
Mandatory Skills
Minimum 1+ year of experience in an International Voice Process .
Inbound Calling experience is mandatory.
Excellent verbal and written communication skills in English.
Robust customer handling, problem-solving, and interpersonal skills.
Ability to work efficiently in a quick-paced setting.
Eligibility Criteria
Any Graduate or Postgraduate.
Graduation/Postgraduation completion certificate and original mark sheets are mandatory for onboarding.
Willingness to work in the US Shift .
Flexible to work in 24x7 rotational shifts .
Willing to work 100% Work From Office (WFO) from the Bangalore location.
Must be willing to complete all client-mandated training programs.
Immediate joiners or candidates serving a notice period of up to 15 days will be preferred.
📌 Customer Service Executive – International Voice Process Bengaluru
🏢 LIVEC STAFFING SERVICES PRIVATE
📍 Bengaluru
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.