Sutherland is looking for a highly skilled Lead Software Engineer with solid experience in Healthcare Integration. The ideal candidate should have hands-on expertise in HL7, FHIR, Mirth Connect, .NET, and SQL Server to design, develop, and support healthcare interoperability solutions. Experience in the US Healthcare domain is highly preferred.
Responsibilities:
Keep management updated: Relay vital information in the form of timely and accurate reports
Impact the bottom line: Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations
Define Sutherland’s reputation: Oversee and manage performance and service quality to guarantee customer satisfaction; provide coaching and feedback to CSRs
Strengthen relationships: Establish and maintain communication with clients and/or team members; understand needs, resolve issues, and meet expectations
Take the lead: Monitor calls/chats/e-mails as per defined sample plan and targets; report out any ZT cases and take necessary action; perform RCA and take corrective actions for defects identified during monitoring; drive quality awareness and improvement initiatives across program
📌 Lead Software Development Hyderabad
🏢 Sutherland
📍 Hyderabad
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