Customer Service & Operations Executive

Location: Chennai

Employment Type: Full time

Experience: Freshers

About the Role

We are looking for a Customer Service & Operations Executive to handle customer queries, coordinate with service partners, and ensure smooth daily operations.

Responsibilities

- Handle customer calls, WhatsApp messages, and queries.
- Assist customers with bookings, cancellations, and rescheduling.
- Coordinate with service partners regarding bookings and availability.
- Follow up with partners to ensure bookings are completed on time.
- Handle partner onboarding, verification, and uniform-related activities.
- Resolve customer and partner issues professionally.
- Monitor bookings, cancellations, and delays.
- Maintain customer, partner, and booking records.
- Coordinate with HR, Marketing, and Management teams.
- Provide regular follow-ups and updates to customers and partners.

Requirements





- Good communication and interpersonal skills.
- Confident and professional communication.
- Strong follow-up and coordination skills.
- Good problem-solving and multitasking ability.
- Basic knowledge of Excel/Google Sheets.
- Comfortable using WhatsApp, mobile apps, and computers.
- Freshers are welcome.
- Chennai-based candidates preferred.

Key Skills

Customer Support | Customer Service | Partner Management | Operations Management | Booking Management | Partner Coordination | Problem Solving | Follow-up | Communication | Conflict Resolution | Onboarding | Team Coordination | Excel/Google Sheets

Immediate hiring. Immediate joiners are preferred.

? Send your application to [email protected] or (phone hidden).

📌 Customer Support & Operation Executive (Chennai)
🏢 Elpido
📍 Chennai