ABOUT HOUZZDAT

Houzzdat is a site management app built for Indian contractors: daily attendance and wages, procurement, site expenses, documents, voice notes and project milestones, in one place and in the user's own language. It is used by site heads, project managers and company owners.

THE ROLE An app like this does not succeed because the code is good. It succeeds because the site head marks the muster before the crew starts, because the store keeper raises a procurement request instead of making a phone call, and because when something goes wrong on site, somebody tells us exactly what went wrong.

You are the person between the app and the site. You will teach it in the language people think in, and carry real problems back to the team that can fix them.

WHAT YOU WILL DO — ON SITE

- Set up new sites end to end: create the site, add the team, assign roles, and walk each person through the two or three things they personally need to do every day.
- Train in the language the person thinks in. A site head who speaks Kannada should not have to learn the app in English. You will switch between Kannada, Hindi and English inside a single conversation.
- Stay through the first week of every rollout. Be there for the morning muster and the week-end wage run, and watch where people hesitate.
- Chase the gaps: who has stopped marking attendance, which site is still keeping a parallel paper register, and why.
- Be the face of the app to a client's staff. Nobody should ever be made to feel slow.

WHAT YOU WILL DO — REPORTING BACK

- File bug reports we can act on: what you did, what you expected, what happened, which screen, which phone, which site, with a screenshot or screen recording.




- Separate the three things people mean by "it is not working": a real bug, a missing feature, and something that works fine but nobody could find.
- Keep a running list of feature requests with the story behind each one.
- Send a short weekly note: sites live, people actively using the app, the top three problems, and one thing you would change.

MUST HAVE

- Fluent in Kannada, Hindi and English, speaking and reading. All three, genuinely.
- Properly good with phone apps. You are the one friends and family hand their phone to.
- Willing to spend most of the week at construction sites, not at a desk.
- Able to write clearly in English. Most of this job's value is in what you send back.
- Own Android smartphone and able to travel locally. Travel is reimbursed.

GOOD TO HAVE

- Studying or recently graduated in civil engineering, construction management or anything adjacent.
- Any exposure to construction sites, contractors or site accounts.
- You have filed a bug report before, or been the unofficial tech support for a team.
- Two-wheeler and a licence.

BEING HONEST ABOUT IT

This is a field+office job. Dust, heat, travel between sites and early starts, because site work starts early. A good part of the week is spent patiently repeating yourself to someone who would rather use a paper register.

WHAT YOU GET

- Ownership of live client rollouts within your first month, not shadowing someone else's.
- Your reports go straight to the founder, and you will watch your findings turn into changes in the app.
- Real product experience: field research, triage, prioritisation and writing the case for a fix.
- Internship certificate and a letter of recommendation. Robust performers are considered for a full-time role.

📌 Customer success intern (Bengaluru)
🏢 Houzzdat
📍 Bengaluru