Only for Male candidates* CTC : 21,000 per month / 17000 in hand Shift: 24x7 Rotational Shifts (9 Hours) Cab Facility: One-side cab support during odd hours Weekly Off : 1 Rotational Off per Week Eligibility Criteria Minimum 6 months of customer service experience (on paper mandatory) Good communication skills in English and Hindi Minimum qualification: 10+2 or above Comfortable working in rotational shifts Immediate joiners preferred Assessment Criteria Versant Score 4 Key Responsibilities Handle customer queries and provide timely resolutions.

Assist customers with concerns related to: Wrong items received Delayed deliveries Damaged products Refunds and replacements Order status and general inquiries Ensure high levels of customer satisfaction through skilled and empathetic interactions. Maintain accurate records of customer interactions and resolutions. Follow company processes and quality standards while addressing customer concerns.

📌 Customer Service Executive || Inbound Voice Process || Kolkata
🏢 Red Hibiscus Info Solutions
📍 Kolkata