Customer Experience (Gurugram)

Customer Experience (Gurugram)

04 Sep
|
OneBanc
|
Gurugram

04 Sep

OneBanc

Gurugram

About Us:

OneBanc is a neo-bank, building the economic infrastructure for the workforce of India. The idea of OneBanc started when a young girl asked Vibhore, a serial entrepreneur, why the money in her piggybank never grew. Adopting this philosophy of #DemandMore, OneBanc connects enterprises, banks, and HR Tech platforms to enhance value for all stakeholders.

The core team has proven their vision and executive prowess in CoCubes – a complete assessment solution for students and institutes, which was acquired by Aon. They are now building the squad to enable FinTech revolution of the future.

Must Have's

- Excellent Communication Skills
- 0 to 2 years of experience in customer experience.
- Solid problem-solving skills, and a collaborative approach
- Work with an ownership mindset towards deliverables
- Empathy to understand the customers concerns and ensure they get timely resolution.
- Willingness to collaborate with the HR team on operational activities as required.

Your Day

- Respond to customer enquiries via chat, email, or phone
- Provide honest and personalized experience to customers

📌 Customer Experience (Gurugram)
🏢 OneBanc
📍 Gurugram

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