Job Responsibilities:
Attending Client's calls and addressing all their software queries promptly.
Possessing excellent product knowledge to enhance customer support.
Conducting Online Demo & Training for Recent & Existing Clients
Installing and configuring Biometric Access Control software thorugh remote desktop applications.
Collate feedback from Customers & share it with the Software Development team.
Identifying hardware and software solutions & troubleshooting technical issues.
Conducting research on potential Client's database as per the requirement

Skills and Qualifications:
Positive communication skills
Good command of written and spoken English
Basic computer skills (Microsoft Word/ Excel, Internet & Social Media)
Minimum Graduate
Candidates Only staying in the Western Line of Mumbai (Bandra to Borivali)

Job Location: Jogeshwari - West

Job Timings: 10 am - 7 pm

Working Days: Monday - Saturday

Job Types: Full time, Fresher

Pay: ₹10,000.00 - ₹15,000.00 per month

Work Location: In person

📌 Technical/customer Support Executive Mumbai
🏢 GreyBits Technologies
📍 Mumbai