Key Responsibilities
Patient Guidance: Interact with patients following their consultations to explain doctor recommendations, treatment options, refractive surgeries, and eye care procedures in transparent, non-technical terms.
Financial & Package Counseling: Detail costs, package breakdowns, insurance approval pathways, and financing options for recommended surgeries or treatments.
Scheduling & Follow-up: Coordinate scheduling for outpatient consultations, pre-op evaluations, surgical procedures, and follow-up visits.
Patient Support: Address queries, alleviate patient concerns or anxiety, and provide a welcoming, compassionate setting throughout the care journey.
Administrative Coordination: Maintain accurate patient counseling records, manage paperwork, and coordinate with administrative and medical teams to ensure smooth patient flow.





Key Requirements
Experience: 1–4 years of experience as a patient counsellor, customer relation officer, or healthcare administrator (prior experience in ophthalmology or hospital settings is preferred).
Skills: Robust communication, interpersonal, and active listening skills in English and Telugu (Hindi is a plus).
Qualifications: Bachelor’s degree in Healthcare Management, Psychology, Life Sciences, Business Administration, or related fields.
Attributes: High empathy, professionalism, and ability to handle sensitive health consultations effectively.

Pay: ₹17,500.00 - ₹20,500.00 per month

Work Location: In person

📌 Counsellors Gachibowli (India)
🏢 BK Nexus Enterprises
📍 India