A Front Office Manager oversees the hotel or office reception team, manages guest services, and ensures smooth daily front desk operations.

Key Responsibilities
Manage Staff: Hire, train, and schedule receptionists and desk agents.
Handle Complaints: Resolve guest issues quickly and politely.
Supervise Operations: Oversee check-ins, check-outs, and room assignments.
Manage Budgets: Track front office expenses and room revenue.
Ensure Safety: Follow emergency procedures and keep guest data secure.
Coordinate Teams: Work with housekeeping and maintenance to ready rooms.

Qualifications
Education: Bachelor’s degree in Hotel Management, Hospitality, or a related field.
Experience:



10 to 15 years of experience in front office operations or hospitality.
Skills: Solid leadership, explicit communication, and problem-solving abilities.
Software: Knowledge of Property Management Systems (PMS) like Opera or hotel booking software.
Language: Fluent in English; a second language is a plus.

Benefits
Food provided on duty hours
Accommodation provided
Opportunities for growth opportunities in hospitality management.

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:
Food provided
Provident Fund

Work Location: In person

📌 Front Office Manager Goa
🏢 Amritara Hotel & Resorts Pvt.Ltd
📍 Goa