Roles & Responsibilities
Manage renewals and customer retention by providing timely technical and solution support.
Understand customer requirements and provide accurate solutions with minimal rework.
Support solution design, migration planning, POC, and product demonstrations.
Conduct POCs and demos to help convert prospects into successful closures.
Collaborate with the Sales team to support recent business opportunities and improve win rates.
Provide technical inputs for proposals, quotations, and customer presentations.
Track and support leads and opportunities from initial requirement to closure.
Handle customer technical queries and ensure timely ticket resolution as per SLA.
Coordinate with internal technical, sales, and vendor teams to resolve customer requirements.
Maintain proper documentation of solutions, POCs, demos, opportunities, and customer interactions.

Ahmedabad-Based Candidates Preferred

Pay: ₹15,000.00 - ₹30,000.00 per month

Perks:
Paid sick time
Provident Fund

Work Location: In person

📌 Presales Executive Ahmedabad
🏢 ivalue systech
📍 Ahmedabad