Flaviant Network Pvt. Ltd. is looking for a Student Support Executive to join our team. The candidate will be responsible for assisting students, handling their queries, coordinating with internal teams, and ensuring a smooth student experience.

Key Responsibilities
Handle student queries through calls, WhatsApp, email, and other communication channels.
Provide students with accurate information regarding courses, batches, classes, fees, schedules, and related services.
Follow up with students regarding admissions, classes, payments, and pending requirements.
Maintain student records, follow-up details, and communication in CRM/Excel.
Coordinate with academic, admission, and operations teams to resolve student concerns.
Resolve student issues professionally and escalate complex cases when required.
Maintain regular communication with enrolled students and ensure timely support.




Assist in student onboarding and provide post-admission support.
Maintain a positive and professional relationship with students.
Prepare basic reports and update daily activity records.

Requirements
Graduate in any discipline; freshers are welcome.
Positive communication skills in English and Hindi.
Basic knowledge of MS Office, Excel, email, and CRM tools.
Valuable interpersonal and coordination skills.
Robust follow-up and problem-solving abilities.
Ability to handle multiple student queries professionally.
Candidates from education, EdTech, customer support, tele calling, or counselling backgrounds will be preferred.

Pay: ₹200,000.00 - ₹400,000.00 per year

Benefits:
Paid sick time
Paid time off
Provident Fund

Work Location: In person

📌 Sales Executive Karol Bagh
🏢 Flaviant Network Private
📍 Karol Bagh