Coordinate with Sales, Service, Spare Parts, Accounts, and Logistics teams.
Track quotations, customer orders, installations, service requests, and pending follow-ups.
Draft qualified emails, business correspondence, presentations, and reports.
Prepare daily, weekly, and monthly MIS reports.
Coordinate with customers, suppliers, and business partners to ensure timely communication.
Organize meetings, maintain MOMs (Minutes of Meeting), and ensure action items are completed.
Maintain company records, contracts, and key documents.
Support exhibitions, product launches, customer demonstrations, and special projects.
Improve operational processes and ensure timely execution of tasks across departments.