Key Responsibilities
Manage and supervise daily operations of the eye care centre.
Lead, motivate, and monitor the performance of hospital staff.
Ensure smooth coordination between doctors, counsellors, optometrists, OT staff, optical staff, and front-office teams.
Monitor patient flow, appointments, registrations, consultations, surgeries, and follow-ups.
Maintain high standards of patient service and ensure patient queries and complaints are resolved promptly.
Drive centre revenue, patient conversion, optical sales, and other assigned business targets.
Track daily, weekly, and monthly operational and business performance.
Coordinate with doctors and clinical teams for smooth patient and surgical operations.
Ensure compliance with hospital policies, SOPs, safety standards, and regulatory requirements.
Monitor manpower requirements, attendance, staffing, and shift schedules.
Maintain proper documentation and prepare regular management reports.
Coordinate with administration, finance, HR, marketing, and other departments.
Identify operational challenges and implement effective solutions.
Ensure cleanliness, discipline, infrastructure, equipment, and overall facility standards.
Support marketing and patient acquisition activities to increase footfall.




Handle escalated patient and staff issues professionally.

Candidate Profile
Education: Graduate / MBA / Hospital Management preferred.
Experience: 3–8 years of experience in hospital, healthcare, eye care, clinic, or related service operations.
Experience in hospital/clinic management and team handling will be preferred.
Strong communication and interpersonal skills.
Good leadership and people-management abilities.
Strong customer/patient-service orientation.
Ability to work with operational and revenue targets.
Positive knowledge of MS Office and reporting tools.
Strong problem-solving and decision-making skills.

Key Performance Indicators (KPIs)
Patient footfall and patient satisfaction
Revenue and business target achievement
Patient conversion and follow-up performance
Optical and surgery conversion
Team productivity and attendance
Operational efficiency
Complaint resolution
Quality and SOP compliance

Why Join?
Prospect to work with a leading eye-care organization
Skilled and growth-oriented healthcare setting
Opportunity to manage a multidisciplinary healthcare team
Career growth and leadership opportunities

Pay: ₹25,000.00 - ₹50,000.00 per month

Work Location: In person

📌 Managers Gachibowli
🏢 BK Nexus Enterprises
📍 Gachibowli