We are looking for a confident and well-spoken Front Desk Executive with experience in calling and admission counselling in the education sector.
Key Responsibilities
Attend and manage student and parent enquiries at the front desk.
Handle incoming and outgoing calls related to courses and admissions.
Counsel students and understand their educational and career requirements.
Explain courses, fees, admission procedures, and related information.
Follow up with prospective students and convert enquiries into admissions.
Maintain accurate records of enquiries, follow-ups, and admissions.
Coordinate with the admission team for a smooth enrolment process.
Provide a professional and welcoming experience to students and visitors.
Requirements
Minimum 1 year of experience in calling and admission counselling in Education Services/EdTech.
Excellent communication and convincing skills.
Solid counselling, follow-up, and student-handling abilities.
Confident and qualified personality.
Target-oriented and comfortable with calling and admission conversion.
Basic computer and CRM knowledge.