Contribute towards revenue generation by working on the sales targets, by selling/up-selling/cross-selling the company's exclusive range of educational courses to the existing and prospective students and parents through personal counselling, telephone calls and emails and other means of communication.
Ensure collection of outstanding fee from parents within the specified time.
Ensure a smooth student journey from start to end by taking care of associated administrative activities.
Ensure a delightful customer service experience by developing a solid rapport with the Student & Parents and, addressing their concerns by offering a quick resolution.
Ensure adherence to internal processes and compliances.