Front Office Executive – Kove Stays

Job Title: Front Office Executive
Location: Kove Stays
Department: Front Office / Guest Relations

Job Summary

We are looking for a friendly, qualified, and customer-focused Front Office Executive to join the Kove Stays team. The ideal candidate will be responsible for delivering exceptional guest service, managing front desk operations, and ensuring a smooth check-in and check-out experience for all guests.

Key Responsibilities
Welcome guests with a warm and professional attitude.
Handle guest check-in and check-out efficiently.
Manage room reservations, cancellations, and modifications.
Answer phone calls, emails, and guest inquiries promptly.
Coordinate with Housekeeping and Maintenance teams to ensure room readiness.




Handle guest complaints politely and resolve issues in a timely manner.
Maintain accurate guest records and billing details.

Required Skills
Excellent communication skills in English, Hindi, and Telugu.
Solid customer service and interpersonal skills.
Basic computer knowledge
Valuable problem-solving and multitasking abilities.
Positive attitude with a professional appearance.
Ability to work in rotational shifts, weekends, and holidays.

Salary
As per company standards and experience.

Join Kove Stays and be a part of delivering exceptional hospitality experiences to every guest.

Pay: From ₹15,000.00 per month

Work Location: In person

📌 Front Office Receptionist Kondapur (India)
🏢 KOVE STAYS
📍 India