Job Description:
We are looking for a Front Desk Executive to join our team at Terra Rose, BTM Layout, Bangalore. The candidate will be responsible for providing excellent guest service and handling day-to-day front office operations.
Key Responsibilities:
Welcome and assist guests during check-in and check-out.
Handle guest queries, requests, and complaints professionally.
Manage room bookings, reservations, and guest records.
Coordinate with Housekeeping and other departments for smooth operations.
Handle billing, payments, and basic front office documentation.
Maintain accurate guest information and daily reports.
Ensure a positive guest experience throughout the stay.
Requirements:
Previous experience in Front Office / Front Desk in a hotel or hospitality workplace is preferred.
Freshers with good communication skills may also be considered.
Good verbal and written communication skills.
Basic knowledge of MS Office and hotel/reservation software.
Pleasant personality and customer-oriented approach.
Ability to work in shifts, including weekends and holidays.
Salary: ₹15,000 – ₹25,000 per month, depending on experience and skills.
Job Type: Full time
Location: BTM Layout, Bangalore
Experience: 0–3 years
Department: Front Office
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits:
Adaptable schedule
Food provided
Internet reimbursement