FAE has to attend large amount of Inbound/Outbound calls. Following calling scripts you need to take orders, answer inquiries and questions, provide information & also make farmers interested to buy machinery.
Responsibilities & Duties:
· Answer calls.
· Handle customer inquiries over calls.
· Manage & Resolve Customer Complaints.
· Provide customer with Product & Service Information.
· Enter recent Customer Information into system.
· Process Orders.
· Document all call information according to standard ongoing procedures.