Job Description – Customer Support Executive
About the Process

We are hiring Customer Support Executives for a Skincare Brand. The selected candidates will be responsible for handling customer queries and providing excellent support over calls.

Roles and Responsibilities
Handle inbound and outbound customer calls professionally.
Assist customers who are facing issues related to products or services.
Provide appropriate skincare product recommendations based on customer requirements.
Handle customer complaints and ensure they are raised and addressed appropriately.
Respond to customer queries and concerns effectively.
Provide accurate information and suitable resolutions to customers.
Maintain a skilled and positive customer experience during every interaction.

Job Details

Job Role: Customer Support Executive
Industry/Process: Skincare Brand – Customer Support
Location: Delhi NCR
Salary: ₹20,000 – ₹25,000 per month
Work Timings: 10:00 AM – 8:00 PM




Working Days: 6 Days a Week (Monday to Sunday)
Weekly Off: Saturday – Fixed Off

Work From Home

Delhi-based candidates will be provided with a Work From Home (WFH) chance. However, candidates will be required to attend the office in Gurgaon for the training period.

Candidate Requirements
Fluency in Hindi and English is mandatory.
Knowledge of additional languages will be an added advantage.
Valuable communication and customer-handling skills.
Ability to understand customer concerns and provide appropriate solutions.
Comfortable handling customer calls and queries.
Ability to handle complaints professionally and patiently.
Interest in customer service and providing a positive customer experience.

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: Hybrid remote in Delhi

📌 Customer Support Executive Delhi
🏢 connexions global pvt lmtd
📍 Delhi