SECTION1: MAIN DUTIES

- To maintain a high customer service focus by approaching your job with the customers always in mind.
- To have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues.
- To be motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn recent skills or knowledge in order to improve your personal performance.
- To be flexible, responding quickly and positively to changing requirements including the Performance of any tasks requested of you.
- To maintain high team focus by showing co-operation and support to colleagues in the pursuit of team goals.
- To maintain a kitchen setting that promotes flair, creativity and consistency in the quality of food taste and presentation.
- To ensure that all Food Safety Management Program polices and guidelines are followed.
- To assess and monitor cleanliness on a daily basis, ensuring that all equipment remains clean and in valuable working order.
- To liaise closely with the Section Chef, ensuring food quality and preparation techniques are of the highest standard.
- To closely monitor and control the daily food merchandise, ensuring quality of goods received, taking corrective action where necessary.
- Food Safety and Hygiene:



To follow all Food safety Management Program polices and guide lines.
- To follow and support the job direction given by section chef.
- To follow Doubletree by Hilton Fire & Safety procedures.
- Ensuring all Hotel policies and procedures are correctly observed and followed.
- Performing any additional tasks as delegated by management or guests to ensure our guests receive outstanding service.
- To be flexible and undertake any other duties and responsibilities as assigned by the management to meet business demand and guest service need from time to time.

SECTION2: GENERAL

- Participate in any training or development programs.
- Participate in all staff briefings and meetings as required.
- Actively participate in Employee Engagement, Guest Satisfaction and other special projects to improve standards.
- Assist in any inventory/stock taking as & when required.
- Provide a friendly, courteous and professional service at all times.
- Project a positive and motivated attitude.
- Handle guest or other employee inquiries in a courteous and efficient manner.
- Report all guest complaints or problems to immediate superior.
- Make recommendations to immediate superior for any areas that could improve the work environment or improve guest satisfaction.

📌 Commis III (Gurugram)
🏢 HILTON
📍 Gurugram