- Help design, build and continuously improve the clients online platform.
- Research, suggest and implement new technology solutions following best practices/standards.
- Take responsibility for the resiliency and availability of different products.
- Be a productive member of the team.

Location: PAN India

Requirements

- 7+ years of Business Systems Analysis experience.
- 3+ years of experience supporting CPQ and/or CLM implementations.
- Experienced CLM/CPQ Business Systems Analyst (BSA) & Test Lead to join the core project team and provide functional leadership across requirements management, business process validation, integration coordination, and testing governance.
- Work closely with the Client Architect, Program Manager, Salesforce, PROS CPQ, Conga CLM, SAP, and business stakeholders throughout the implementation lifecycle.
- This is primarily a functional leadership and testing governance role, with no primary responsibility for hands-on development or configuration.
- Lead workshops with business stakeholders to understand requirements and document business processes, use cases, user stories, and acceptance criteria.
- Perform fit-gap analysis between business requirements and PROS CPQ/Conga CLM capabilities.
- Support process standardization and harmonization across business units.
- Maintain requirements traceability from solution design through deployment.
- Work with the Client Architect to ensure the proposed solution aligns with business objectives.
- Provide functional leadership across PROS CPQ, Conga CLM, and Salesforce.
- Support processes covering quote creation, product configuration, pricing, discounts, approvals, quote generation, and sales process alignment.
- Lead functional validation of contract requests, contract generation, approval routing, contract lifecycle management, and CPQ-to-CLM handoffs.
- Ensure alignment between Salesforce Opportunity-to-Quote processes, customer/account data, user experience,



and business workflows.
- Coordinate with Architecture and technical teams across Salesforce, PROS CPQ, Conga CLM, SAP, Middleware, and Enterprise Reporting/Data Lake.
- Review integration requirements and validate end-to-end business process flows.
- Identify upstream and downstream process impacts and support integration testing.
- Assist with defect triage, root-cause analysis, and resolution.
- Define and maintain the overall SIT, UAT, Regression, and Go-Live testing strategy.
- Establish testing governance, entry/exit criteria, test plans, and execution processes.
- Develop and review test scenarios, test scripts, test data requirements, and business process validation scripts.
- Ensure comprehensive test coverage across Salesforce, PROS CPQ, Conga CLM, and SAP integrations.
- Lead SIT and UAT execution, coordinate defect triage, track defect resolution, and provide testing status and metrics.
- Escalate critical risks, blockers, and defects to relevant stakeholders.
- Support business validation, user sign-off, deployment readiness, cutover, and hypercare activities.
- Ensure business stakeholders are prepared for solution adoption.
- Collaborate with Program Managers, Enterprise Architects, Business Process Owners, Salesforce, Conga CLM, SAP, PROS, and implementation teams.
- Robust experience leading UAT and end-to-end testing programs.
- Experience working with System Integrators and large enterprise transformation programs.
- Strong knowledge of Quote-to-Cash (QTC), CPQ, CLM, Sales Operations, Pricing, and Approval Processes.
- Experience in requirements management and business process modelling.
- Knowledge of Salesforce, Conga CLM, and PROS CPQ; PROS CPQ experience is preferred.
- Understanding of SAP integration, APIs, data migration, and data validation.
- Preferred Industry Experience: Healthcare, Medical Devices, Life Sciences

Benefits
- A challenging, innovating environment.
- Opportunities for learning where needed.

📌 CLM/CPQ Business Systems Analyst (BSA) & Test Lead (Bengaluru)
🏢 GeekSoft Consulting
📍 Bengaluru