Role & responsibilities
Deliver exceptional customer service to passengers.
Manage Care by BLR services, including Meet & Assist, Priority lines.
Handle passenger queries, bookings, and service requests.
Coordinate with airport teams to ensure seamless passenger assistance.
Maintain operational reports, cash records, and service documentation.
Handle customer feedback and resolve complaints professionally.
Preferred candidate profile
Minimum qualification: Diploma in Aviation or Hospitality or Hotel Management.
1 to 3 years of experience in Aviation, Hospitality, FMCG, or the Service Industry.
Positive communication skills in Kannada, Hindi, and English.
Willing to work rotational shifts, weekends, and public holidays.
Positive attitude, customer-centric approach, and teamwork skills.