Company: BMCP Solutions India Pvt. Ltd.
Position: CRM Executive
Salary: ₹15,000 – ₹20,000 per month
office Timing : 10 : 00 am - 7 : 00 Pm
LANGUAGE: English (Mandatory)
Employment Type: Full-Time
Eligibility
Qualification: Graduation or above.
Age: 18 years and above.
Experience: Previous experience in BPO, Customer Support, Call Center, or CRM is preferred. Freshers with excellent communication skills may also apply.
Roles & Responsibilities
Handle inbound and outbound customer calls professionally.
Respond to customer inquiries and resolve complaints promptly.
Maintain and update customer records in the CRM system.
Attend 5–10 customer calls daily and ensure timely follow-ups.
Coordinate with internal teams for issue resolution and customer support.
Prepare and maintain basic reports using MS Excel.
Ensure high levels of customer satisfaction through effective communication.
Maintain confidentiality of customer information and comply with company policies.
Required Skills
Valuable verbal communication skills in English and Hindi.
Basic knowledge of MS Excel and computer application.
Positive listening, problem-solving, and interpersonal skills.
Quick learner with an interest in technology and CRM tools
HR Contact no. - +91-XXXXXXXXXX
Urgent Hiring
Pay: ₹18,000.00 - ₹23,000.00 per month
Advantages:
Leave encashment
Paid sick time
Application Question(s):
Are you comfortable in calling ?