At Holistic, we are more than builders; we are creators of nature-centric living and customized second homes. From land procurement to designing nature themed gated communities with customized homes using innovative technologies and materials, from building it to managing the property, we curate every step.
Role & responsibilities:
Client Relationship Management:
Act as the primary point of contact for customers post booking
Maintain robust client relationships and provide regular project/payment updates
Handle customer complaints and escalations efficiently
Banking & Loan Coordination:
Coordinate with customers and empanelled banks for home loan processing and disbursement
Collect and verify required documents (KYC, income proof, agreements)
Track loan approvals and follow up for timely disbursement
Liaise with sales, finance, and legal teams for documentation and demand letters
Ensure timely fund inflow as per payment plans
Payment & Collection Coordination:
Follow up with customers for due payments as per demand schedule
Coordinate with the accounts team for payment tracking and reconciliation
Ensure timely collection and minimize outstanding dues
Planning with stakeholders on the receivables
Documentation & Agreement Process:
Coordinate and manage booking documentation and agreement execution
Ensure timely collection of KYC documents and verification
Maintain accurate customer records and documentation
Cross-Functional Coordination:
Work closely with sales, legal, accounts, and project teams
Ensure smooth coordination and timely delivery of commitments
MIS & Reporting
Track customer status, collections, and documentation progress
Ensure data accuracy and timely updates
Possession & Handover:
Coordinate with customers for possession formalities
Ensure completion of documentation prior to handover
Support in smooth unit handover and closure of post-sales formalities
Preferred Candidate Profile:
5–8 years of experience in real estate post-sales/operations
Robust communication and problem-solving skills
Experience in bank coordination and client handling
Job Types: Full time, Permanent
Pay: ₹30,000.00 - ₹45,000.00 per month
Benefits:
Leave encashment
Paid time off
Provident Fund
Work Location: In person
📌 Crm Post Sales Real Estate Vashi
🏢 Holistic Buildcon
📍 Vashi
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