Key Responsibilities:
Welcome and assist guests with a warm and qualified approach.
Handle guest check-in, check-out and basic front desk procedures.
Attend to guest queries, requests and provide appropriate assistance.
Coordinate with Housekeeping, F&B; and other departments for smooth guest services.
Handle guest calls, messages and basic correspondence.
Maintain accurate guest records and required Front Office documentation.
Assist in managing guest complaints and escalate issues to the supervisor when required.
Ensure the Front Office area is clean, organised and guest-ready at all times.
Follow hotel SOPs, service standards and safety procedures.
Pay: ₹16,500.00 - ₹18,000.00 per month
Perks:
Food provided
Health insurance
Provident Fund