Job Purpose

We are hiring an Analyst tosupport the Claims process, ensuring the quality and effectiveness of business, products, and services withinthe India business. The reinsurance placement & claims tasks process transactions for end-to-end client servicing of accounts as per IRDAI guidelines. This role requires a comprehensive understanding of the policy life cycle and the various actions required for New Business/Renewals, Mid-Term Adjustments, claims cycle, and collection.

Primary Responsibilities – Claims

- Identifying and booking claims:
- Our team identifies valid claims as per the slip, books them in the system, and ensures all claim details are accurately documented.
- Generating closings:
- We generate closing statements to facilitate the settlement of claims.

Additional Responsibilities

- Holds technical expertise in policy types and wordings
- Understanding of best practices in business processes and quality assurance




- Commitment to maintaining confidentiality and handling sensitive information appropriately
- Willingness to continuously learn and develop new skills to enhance audit effectiveness

Skills and Competencies

- Technical proficiency and understanding of insurance service
- Excellent written and oral communication skills
- Solid interpersonal skills
- High degree of ownership and accountability
- In-depth insurance domain knowledge

Minimum Qualifications

Education

- Major: Any Graduate or Postgraduate with any specialization
- Degree: Bachelor's / Master's

Licenses/Certificates

- Insurance certification will be an additional advantage

Work Experience

- Minimum 1+ year of experience in Quality Analysis within the insurance domain

📌 Client Services - GGB - PA Claims (Mumbai)
🏢 Gallagher Service Center
📍 Mumbai