Take responsibility for achieving monthly branch sales and business targets in immigration.
Lead, motivate and develop the immigration team to achieve common business goals.
Recruit and interview Immigration Consultants and support their training, performance and career development.
Lead by example in client counselling, follow-ups and sales closures.
Support team members in closing complex or high-value cases and achieving their individual targets.
Maintain qualified discipline, team standards and a positive working workplace.
Monitor daily performance, review lead and conversion activity, and submit daily business reports to the reporting manager.
Build strong client relationships through excellent communication, skilled counselling and consistent follow-up.